Thursday, August 25, 2011

How to Improve Your Memory

TIPS AND EXERCISES TO SHARPEN YOUR MIND AND BOOST BRAINPOWER


Memory & Aging: Improving Your Memory

If our brains were computers, we'd simply add a chip to upgrade our memory. The human brain, however, is more complex than even the most advanced machine, so improving our memory isn’t quite so easy. Just as it takes effort to build physical fitness, so too does boosting brain power.

A strong memory depends on the health and vitality of your brain. Whether you’re a student studying for final exams, a working professional interested in doing all you can to stay mentally sharp, or a senior looking to preserve and enhance your grey matter as you age, there are lots of things you can do to improve your memory and mental performance. Read on for some of the most promising ways to keep your mind and memory in top form.

Harnessing the power of your brain

They say that you can’t teach an old dog new tricks, but when it comes to the brain, scientists have discovered that this old adage simply isn’t true. The human brain has an astonishing ability to adapt and change—even into old age. This ability is known as neuroplasticity. With the right stimulation, your brain can form new neural pathways, alter existing connections, and adapt and react in ever-changing ways.

The brain’s incredible ability to reshape itself holds true when it comes to learning and memory. You can harness the natural power of neuroplasticity to increase your cognitive abilities, enhance your ability to learn new information, and improve your memory.

Tips for enhancing your ability to learn and remember

  • Pay attention. You can’t remember something if you never learned it, and you can’t learn something—that is, encode it into your brain—if you don’t pay enough attention to it. It takes about eight seconds of intense focus to process a piece of information into your memory. If you’re easily distracted, pick a quiet place where you won’t be interrupted.
  • Involve as many senses as possible. Try to relate information to colors, textures, smells and tastes. The physical act of rewriting information can help imprint it onto your brain.Even if you’re a visual learner, read out loud what you want to remember. If you can recite it rhythmically, even better.
  • Relate information to what you already know. Connect new data to information you already remember, whether it’s new material that builds on previous knowledge, or something as simple as an address of someone who lives on a street where you already know someone.
  • For more complex material, focus on understanding basic ideas rather than memorizing isolated details. Practice explaining the ideas to someone else in your own words.
  • Rehearse information you’ve already learned. Review what you’ve learned the same day you learn it, and at intervals thereafter. This “spaced rehearsal” is more effective than cramming, especially for retaining what you’ve learned.

Tuesday, August 23, 2011

Effective Communication

IMPROVING COMMUNICATION SKILLS IN BUSINESS AND RELATIONSHIPS



Emotional Intelligence in Successful Relationships

Effective communication helps us better understand a person or situation, enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish. As simple as communication seems, many of us experience difficulties connecting successfully with others. Much of what we try to communicate—and others try to communicate to us—gets overlooked or misunderstood, which can cause conflict and frustration in both personal and professional relationships.

Fortunately, effective communication skills can be learned. Whether you’re trying to improve communication with your spouse, kids, boss, or coworkers, it’s important to listen well, recognize nonverbal communication signals, manage stress, and stay connected to your emotions.

What is effective communication?

In the information age, we have to send, receive, and process huge numbers of messages every day. But effective communication is about more than just exchanging information. Effective communication requires you to also understand the emotion behind the information. It can improve relationships at home, work, and in social situations by deepening your connections to others and improving teamwork, decision-making, caring, and problem solving. It enables you to communicate even negative or difficult messages without creating conflict or destroying trust. Effective communication combines a set of skills including nonverbal communication, attentive listening, the ability to manage stress in the moment, and the capacity to recognize and understand your own emotions and those of the person you’re communicating with.

While effective communication is a learned skill, it is more effective when it’s spontaneous rather than formulaic. A speech that is read, for example, rarely has the same impact as a speech that’s delivered (or appears to be delivered) spontaneously. Of course, it takes time and effort to develop these skills and become an effective communicator. The more effort and practice you put in, the more instinctive and spontaneous your communication skills will become.

Monday, August 22, 2011

Love relationship help tips

Love relationship help tip 1: Keep physical intimacy alive

Touch is a fundamental part of human existence. Studies on infants have shown the importance of regular, loving touch and holding on brain development. These benefits do not end in childhood. Life without physical contact with others is a lonely life indeed.
Keep physical intimacy aliveStudies have shown that affectionate touch actually boosts the body’s levels of oxytocin, a hormone that influences bonding and attachment. In a committed relationship between two adult partners, physical intercourse is often a cornerstone of the relationship. However, intercourse should not be the only method of physical intimacy in a relationship. Regular, affectionate touch­—holding hands, hugging, or kissing—is equally important.

Be sensitive to what your partner likes. While touch is a key part of a healthy relationship, it’s important to take some time to find out what your partner really likes. Unwanted touching or inappropriate overtures can make the other person tense up and retreat—exactly what you don’t want.

 

Love relationship help tip 2: Spend quality time together

You probably have fond memories of when you were first dating your loved one. Everything may have seemed new and exciting, and you may have spent hours just chatting together or coming up with a new, exciting thing to try. However, as time goes by, children, demanding jobs, long commutes, different hobbies and other obligations can make it hard to find time together. It’s critical for your relationship, though, to make time for yourselves. If you don’t have quality time, communication and understanding start to erode.

 

Simple ways to connect as a couple and rekindle love

  • Commit to spending quality time together on a regular basis. Even during very busy and stressful times, a few minutes of really sharing and connecting can help keep bonds strong.
  • Find something that you enjoy doing together, whether it is a shared hobby, dance class, daily walk, or sitting over a cup of coffee in the morning.
  • Try something new together. Doing new things together can be a fun way to connect and keep things interesting. It can be as simple as trying a new restaurant or going on a day trip to a place you’ve never been before.
Couples are often more fun and playful in the early stages of a relationship. However, this playful attitude can sometimes be forgotten as life challenges or old resentments start getting in the way. Keeping a sense of humor can actually help you get through tough times, reduce stress and work through issues more easily.

 

Focus on having fun together

  • Think about playful ways to surprise your partner, like bringing flowers or a favorite movie home unexpectedly.
  • Learn from the “play experts” together. Playing with a pet or small children can really help you reconnect with your playful side. If it’s something you do together, you also learn more about your partner and how he or she likes to have fun.
  • Make a habit of laughing together whenever you can. Most situations are not as bleak as they appear to be when you approach them with humor.

 

Learning how to play again

A little humor and playful interaction can go a long way in diffusing tense situations and helping you see the brighter side. If you’re feeling a little rusty, learn more about how playful communication can improve your relationship, and fun ways to practice this skill.

Love relationship help tip 3: Never stop communicating

Good communication is a fundamental part of a healthy relationship. When people stop communicating well, they stop relating well, and times of change or stress can really bring out disconnect. As long as you are communicating, you can work through whatever problem you’re facing.

 

Learn your partner’s emotional cues

Never stop communicatingEach of us is a little different in how we best receive information. Some people might respond better to sight, sound or touch. Your partner’s responses may be different from yours. Take some time to learn your partner’s cues, and be sure to communicate your own as well. For example, one person might find a brief massage after a stressful day a loving mode of communication—while another might just want to talk over a hot cup of tea.
So much of our communication is transmitted by what we don’t say. Nonverbal cues such as eye contact, leaning forward or away, or touching someone’s arm communicate much more than words. For a relationship to work well, each person has to be receptive to sending and receiving nonverbal cues. Learning to understand this “body language” can help you understand better what your partner is trying to say. Think about what you are transmitting as well, and if what you say matches what you feel. If you insist “I’m fine”, while clenching your teeth and looking away, your body is clearly signaling you are not.

 

Question your assumptions

If you’ve known each other for a while, you may assume that your partner has a pretty good idea of what you are thinking and what you need. However, your partner is not a mind-reader. While your partner may have some idea, it is much healthier to express your needs directly to avoid any confusion. Your partner may sense something, but it might not be what you need. What’s more, people change, and what you needed and wanted five years ago, for example, may be very different now. Getting in the habit of expressing your needs helps you weather difficult times, which otherwise may lead to increasing resentment, misunderstanding and anger.

 

Use your senses to keep stress in check

If you’re not calm and focused, you won’t be able to communicate effectively. The best way to reduce stress quickly and reliably is through the senses. But each person responds differently to sensory input, so you need to find things that are soothing to you.

Love relationship help tip 4: Healthy relationships are built on give and take

If you expect to get what you want 100% of a time in a relationship, you are setting yourself up for disappointment. Healthy relationships are built on compromise. However, it takes work on each person’s part to make sure that there is a reasonable exchange.

 

Recognize what’s important to your partner

Knowing what is truly important to your partner can go a long way towards building goodwill and an atmosphere of compromise. On the flip side, it’s also important for your partner to recognize your wants and for you to state them clearly. Constantly giving to others at the expense of your own needs builds resentment and anger.

 

Don’t make “winning” your goal

If you approach your partner with the attitude that things have to be your way or else, it will be difficult to reach a compromise. Sometimes this attitude comes from not having your needs met while younger, or it could be years of accumulated resentment in the relationship reaching a boiling point. It’s alright to have strong convictions about something, but your partner deserves to be heard as well. You are more likely to get your needs met if you respect what your partner needs, and compromise when you can.

 

Learn how to respectfully resolve conflict

Conflict is inevitable in any relationship, but to keep a relationship strong, both people need to feel they’ve been heard. The goal is not to win but to resolve the conflict with respect and love.
  • Make sure you are fighting fair.
  • Don’t attack someone directly but use “I” statements to communicate how you feel.
  • Don’t drag old arguments into the mix.
  • Keep the focus on the issue at hand, and respect the other person.


Love relationship help tip 5: Expect ups and downs

It’s also important to recognize that there are ups and downs in every relationship. You won’t always be on the same page. Sometimes one partner may be struggling with an issue that stresses them, such as the death of a close family member. Other events, like job loss or severe health problems, can affect both partners and make it difficult to relate to each other. You might have different ideas of managing finances or raising children. Different people cope with stress differently, and misunderstanding can rapidly turn to frustration and anger.

 

Relationship advice for getting through life’s ups and downs

  • Don’t take out your problems on your partner. Life stresses can make us short tempered. If you are coping with a lot of stress, it might seem easier to vent with your partner, and even feel safer to snap at him or her. Fighting like this might initially feel like a release, but it slowly poisons your relationship. Find other ways to vent your anger and frustration.
  • Some problems are bigger than both of you. Trying to force a solution can cause even more problems. Every person works through problems and issues in his or her own way. Remember that you’re a team. Continuing to move forward together can get you through the rough spots.
  • Be open to change. Change is inevitable in life, and it will happen whether you go with it or fight it. Flexibility is essential to adapt to the change that is always taking place in any relationship, and it allows you to grow together through both the good times and the bad.

 

If you need more relationship help and advice

Sometimes problems in a relationship may seem bigger than what the couple can handle. In that case, it’s important to reach out together for help.
  • Couples counseling. You might be considering couples counseling or marriage counseling. It’s a big investment, and time, energy, focus and commitment are needed from both people to make a difference. Both parties need to be willing and able to honestly communicate what you need, face issues arising in counseling and make changes. It’s important also that both people feel comfortable with the counselor.
  • Spiritual advice. Some couples benefit from spiritual advice from a religious figure such as a pastor or rabbi. This tends to work best if both persons have similar convictions of faith and have a good relationship with the spiritual advisor.
  • Emotional Intelligence training course. A starting point for couples is to take a free Emotional Intelligence training course, found at the end of this article.  This in-depth course provides both articles and video explaining how to put the skills of emotional intelligence and communication into practice.
  • Individual therapy. Sometimes one person may need specialized help. For example, someone who is grieving the loss of a loved one may need counseling to help them process the grief. If your loved one needs help, don’t feel like you are a failure for not providing them everything they need. No one can fulfill everyone’s needs, and getting the right help can make a tremendous difference in your relationship.

Saturday, August 20, 2011

Advice for Building Healthy and Exciting Love Relationships


Building Great Relationships with Emotional Intelligence
A strong, healthy relationship can be one of the best supports in your life. Good relationships improve your life in all aspects, strengthening your health, your mind and your connections with others as well. However, it can also be one of the greatest drains if the relationship is not working. Relationships are an investment. The more you put in, the more you get back. Love and relationships take work, commitment, and a willingness to adapt and change through life as a team. Learn about ways to keep a healthy relationship strong, or work on repairing trust and love for a relationship on the rocks.

How to strengthen your relationship and make love last

Everyone’s relationship is unique, and people come together for many different reasons. But there are some things that good relationships have in common. Knowing the basic principles of healthy relationships helps keep them meaningful, fulfilling and exciting in both happy times and sad:
What makes a healthy love relationship?
  • Staying involved with each other. Some relationships get stuck in peaceful coexistence, but without truly relating to each other and working together. While it may seem stable on the surface, lack of involvement and communication increases distance. When you need to talk about something important, the connection and understanding may no longer be there.
  • Getting through conflict. Some couples talk things out quietly, while others may raise their voices and passionately disagree. The key in a strong relationship, through, is not to be fearful of conflict. You need to be safe to express things that bother you without fear of retaliation, and be able to resolve conflict without humiliation, degradation or insisting on being right. 
  • Keeping outside relationships and interests alive. No one person can meet all of our needs, and expecting too much from someone can put a lot of unhealthy pressure on a relationship. Having friends and outside interests not only strengthens your social network, but brings new insights and stimulation to the relationship, too.
  • Communicating. Honest, direct communication is a key part of any relationship. When both people feel comfortable expressing their needs, fears and desires, trust and bonds are strengthened. Critical to communication are nonverbal cues—body language like eye contact, leaning forward or away, or touching someone’s arm.

Wednesday, August 17, 2011

Attachment and Adult Relationships

How the Attachment Bond Shapes Adult Relationships


The Attachment Bond

Have you ever been in love? We all have, at least once. The attachment bond is the term for our first interactive love relationship—the one we had with our primary caregivers, our mothers. The mother–child attachment bond shapes infants brains, profoundly influencing our self-esteem, our expectations of others, and our ability to attract and maintain successfulrelationships. So, the success, or failure, of our first love—the attachment bond—has a life-long effect.

This article explores the scientific basis of attachment theory and its lessons for healthy adult love relationships.

Attachment, bonding and relationships

You were born preprogrammed to bond with one very significant person—your primary caregiver, probably your mother. Like all infants, you were a bundle of emotions—intensely experiencing fear, anger, sadness, and joy. The emotional attachment that grew between you and your caregiver was the first interactive relationship of your life, and it depended upon nonverbal communication. The bonding you experienced determined how you would relate to other people throughout your life, because it established the foundation for all verbal and nonverbal communication in your future relationships.

Individuals who experience confusing, frightening, or broken emotional communications during their infancy often grow into adults who have difficulty understanding their own emotions and the feelings of others. This limits their ability to build or maintain successful relationships. Attachment—the relationship between infants and their primary caregivers—is responsible for:
  • shaping the success or failure of future intimate relationships
  • the ability to maintain emotional balance
  • the ability to enjoy being ourselves and to find satisfaction in being with others
  • the ability to rebound from disappointment, discouragement, and misfortune
Scientific study of the brain—and the role attachment plays in shaping it—has given us a new basis for understanding why vast numbers of people have great difficulty communicating with the most important individuals in their work and love lives. Once, we could only use guesswork to try and determine why important relationships never evolved, developed chronic problems, or fell apart. Now, thanks to new insights into brain development, we can understand what it takes to help build and nurture productive and meaningful relationships at home and at work.

What is the attachment bond?

The mother–child bond is the primary force in infant development, according to the attachment bond theory pioneered by English psychiatrist John Bowlby and American psychologist Mary Ainsworth. The theory has gained strength through worldwide scientific studies and the use of brain imaging technology.

The attachment bond theory states that the relationship between infants and primary caretakers is responsible for:
  • shaping all of our future relationships
  • strengthening or damaging our abilities to focus, be conscious of our feelings, and calm ourselves
  • the ability to bounce back from misfortune
Research reveals the infant/adult interactions that result in a successful, secure attachment, where both people are aware of the other’s feelings and emotions. Studies also reveal troubled, or insecure attachment, in which the communication of feelings fails. Researchers found that successful adult relationships depend on the ability to:
  • manage stress
  • stay “tuned in” with emotions
  • use communicative body language
  • be playful in amutually engagingmanner
  • be readily forgiving, relinquishing grudges
The same research also found that an insecure attachment may be caused by abuse, but it is just as likely to be caused by isolation or loneliness.

These discoveries offer a new glimpse into successful love relationships, providing the keys to identifying and repairing a love relationship that is on the rocks. 

The attachment bond shapes an infant’s brain

For better or worse, the infant brain is profoundly influenced by the attachment bond—a baby’s first love relationship. When the primary caretaker can manage personal stress, calm the infant, communicate through emotion, share joy, and forgive easily, the young child’s nervous system becomes “securely attached.” The strong foundation of a secure attachment bond enables the child to be self-confident, trusting, hopeful, and comfortable in the face of conflict. As an adult, he or she will be flexible, creative, hopeful, and optimistic.

Our secure attachment bond shapes our abilities to:
  • feel safe
  • develop meaningful connections with others
  • explore our world
  • deal with stress
  • balance emotions
  • experience comfort and security
  • make sense of our lives
  • create positive memories and expectations of relationships
Attachment bonds are as unique as we are. Primary caretakers don’t have to be perfect. They do not have to always be in tune with their infants’ emotions, but it helps if they are emotionally available a majority of the time.

Insecure attachment affects adult relationships

Insecurity can be a significant problem in our lives, and it takes root when an infant’s attachment bond fails to provide the child with sufficient structure, recognition, understanding, safety, and mutual accord. These insecurities may lead us to:
  • Tune out and turn off—If our parent is unavailable and self-absorbed, we may—as children—get lost in our own inner world, avoiding any close, emotional connections. As adults, we may become physically and emotionally distant in relationships.
  • Remain insecure—If we have a parent who is inconsistent or intrusive, it’s likely we will become anxious and fearful, never knowing what to expect. As adults, we may be available one moment and rejecting the next.
  • Become disorganized, aggressive and angry—When our early needs for emotional closeness go unfulfilled, or when a parent's behavior is a source of disorientingterror, problems are sure to follow. As adults, we may not love easily and may be insensitive to the needs of our partner.
  • Develop slowly—Such delays manifest themselves as deficits and result in subsequent physical and mental health problems, and social and learning disabilities. 
Attachment Style Parental Style Resulting Adult Characteristics
Secure Aligned with the child; in tune with the child’s emotions Able to create meaningful relationships; empathetic; able to set appropriate boundaries
Avoidant Unavailable or rejecting Avoids closeness or emotional connection; distant; critical; rigid; intolerant
Ambivalent Inconsistent and sometimes intrusive parent communication Anxious and insecure; controlling; blaming; erratic; unpredictable; sometimes charming
Disorganized Ignored or didn’t see child’s needs; parental behavior was frightening/traumatizing Chaotic; insensitive; explosive; abusive; untrusting even while craving security
Reactive Extremely unattached or malfunctioning Cannot establish positive relationships; often misdiagnosed
Varying parental styles and types of attachment bonds are found throughout any population, culture, ethnic, or socio-economic group.

Causes of insecure attachment

Major causes of insecure attachments include:
  • physical neglect — poor nutrition, insufficient exercise, and neglect of medical issues
  • emotional neglect or emotional abuse — little attention paid to child, little or no effort to understand child’s feelings; verbal abuse
  • physical or sexual abuse — physical injury or violation
  • separation from primary caregiver — due to illness, death, divorce, adoption
  • inconsistency in primary caregiver — succession of nannies or staff at daycare centers
  • frequent moves or placements — constantly changing environment; for example: children who spend their early years in orphanages or who move from foster home to foster home
  • traumatic experiences — serious illnesses or accidents
  • maternal depression — withdrawal from maternal role due to isolation, lack of social support, hormonal problems
  • maternal addiction to alcohol or other drugs — maternal responsiveness reduced by mind-altering substances
  • young or inexperienced mother — lacks parenting skills 

 

The lessons of attachment help us heal adult relationships

The powerful, life-altering lessons we learn from our attachment bond—our first love relationship—continue to teach us as adults. The gut-level knowledge we gained then guides us in improving our adult relationships and making them secure.

Lesson No. 1—adult relationships depend for their success on nonverbal forms of communication. Newborn infants cannot talk, reason or plan, yet they are equipped to make sure their needs are met. Infants don’t know what they need, they feel what they need, and communicate accordingly. When an infant communicates with a caretaker who understands and meets their physical and emotional needs, something wonderful occurs.

Relationships in which the parties are tuned in to each other’s emotions are called attuned relationships, and attuned relationships teach us that:
  • nonverbal cues deeply impact our love relationships
  • play helps us smooth over the rough spots in love relationships
  • conflicts can build trust if we approach them without fear or a need to punish
When we can recognize knee-jerk memories, expectations, attitudes, assumptions and behaviors as problems resulting from insecure attachment bonds, we can end their influence on our adult relationships. That recognition allows us to reconstruct the healthy nonverbal communication skills that produce an attuned attachment and successful relationships.

Tuesday, August 16, 2011

Emotional Intelligence (EQ)

Five Key Skills for Raising Your Emotional Intelligence



Tranquillity

 Emotional intelligence (EQ) is a different type of intelligence. It’s about being “heart smart,” not just “book smart.” The evidence shows that emotional intelligence matters just as much as intellectual ability, if not more so, when it comes to happiness and success in life. Emotional intelligence helps you build strong relationships, succeed at work, and achieve your goals.

The skills of emotional intelligence can be developed throughout life. You can boost your own “EQ” by learning how to rapidly reduce stress, connect to your emotions, communicate nonverbally, use humor and play to deal with challenges, and defuse conflicts with confidence and self-assurance.

What is emotional intelligence?

Emotional intelligence is the ability to identify, use, understand, and manage your emotions in positive and constructive ways. It's about recognizing your own emotional state and the emotional states of others. Emotional intelligence is also about engaging with others in ways that draw people to you.

Emotional intelligence consists of four core abilities:

  • Self-awareness – The ability to recognize your own emotions and how they affect your thoughts and behavior, know your strengths and weaknesses, and have self-confidence.
  • Self-management – The ability to control impulsive feelings and behaviors, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances.
  • Social awareness – The ability to understand the emotions, needs, and concerns of other people, pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a group or organization.
  • Relationship management – The ability to develop and maintain good relationships, communicate clearly, inspire and influence others, work well in a team, and manage conflict.

Emotional Intelligence (EQ) vs. Intellectual Intelligence (IQ)

Most of us have learned not to trust our emotions. We've been told emotions distort the more “accurate” information our intellect supplies. Even the term “emotional” has come to mean weak, out of control, and even childish. "Don't be a baby!" we say to the little boy who is crying on the playground. "Leave him alone! Let him work it out!" we admonish the little girl who runs to help the little boy.

On the other hand, our abilities to memorize and problem-solve, to spell words and do mathematical calculations, are easily measured on written tests and slapped as grades on report cards. Ultimately, these intellectual abilities dictate which college will accept us and which career paths we‘re advised to follow.

However, intellectual intelligence (IQ) is usually less important in determining how successful we are than emotional intelligence (EQ). We all know people who are academically brilliant and yet are socially inept and unsuccessful. What they are missing is emotional intelligence.

 

Emotional development: How to raise your emotional intelligence

Most of us know that there is a world of difference between knowledge and behavior, or applying that knowledge to make changes in our lives. There are many things we may know and want to do, but don’t or can’t when we’re under pressure. This is especially true when it comes to emotional intelligence.

Emotional intelligence is not learned in the standard intellectual way; it must be learned and understood on an emotional level. We can’t simply read about emotional intelligence or master it through memorization. In order to learn about emotional intelligence in a way that produces change, we need to engage the emotional parts of the brain in ways that connect us to others. This kind of learning is based on what we see, hear, and feel. Intellectual understanding is an important first step, but the development of emotional intelligence depends on sensory, nonverbal learning and real-life practice.

Developing emotional intelligence through five key skills:

Emotional intelligence consists of five key skills, each building on the last:
  • Emotional intelligence (EQ) skill 1: The ability to quickly reduce stress.
  • Emotional intelligence (EQ) skill 2: The ability to recognize and manage your emotions.
  • Emotional intelligence (EQ) skill 3: The ability to connect with others using nonverbal communication.
  • Emotional intelligence (EQ) skill 4: The ability to use humor and play to deal with challenges.
  • Emotional intelligence (EQ) skill 5: The ability to resolve conflicts positively and with confidence.
The five skills of emotional intelligence can be learned by anyone, at anytime. But there is a difference between learning about emotional intelligence and applying that knowledge to your life. Just because you know you should do something doesn’t mean you will—especially when you’re feeling stressed. This is especially true when it comes to the skills of emotional intelligence.

Raising your emotional intelligence by engaging your emotions

When you become overwhelmed by stress, the emotional parts of your brain override the rational parts—hijacking your best-laid plans, intentions, and strategies. In order to permanently change behavior in ways that stand up under pressure, you need to learn how to take advantage of the powerful emotional parts of the brain that remain active and accessible even in times of stress. This means that you can’t simply read about emotional intelligence in order to master it. You have to learn the skills on a deeper, emotional level—experiencing and practicing them in your everyday life.
 

Emotional intelligence (EQ) skill 1: Rapidly reduce stress

When we’re under high levels of stress, rational thinking and decision making go out the window. Runaway stress overwhelms the mind and body, getting in the way of our ability to accurately “read” a situation, hear what someone else is saying, be aware of our own feelings and needs, and communicate clearly.
 
The first key skill of emotional intelligence is the ability to quickly calm yourself down when you’re feeling overwhelmed. Being able to manage stress in the moment is the key to resilience. This emotional intelligence skill helps you stay balanced, focused, and in control–no matter what challenges you face.

Stress busting: functioning well in the heat of the moment

Develop your stress busting skills by working through the following three steps:
  • Realize when you’re stressed – The first step to reducing stress is recognizing what stress feels like. Many of us spend so much time in an unbalanced state that we’ve forgotten what it feels like to be calm and relaxed.
  • Identify your stress response – Everyone reacts differently to stress. Do you tend to space out and get depressed? Become angry and agitated? Freeze with anxiety? The best way to quickly calm yourself depends on your specific stress response.
  • Discover the stress busting techniques that work for you – The best way to reduce stress quickly is through the senses: through sight, sound, smell, taste, and touch. But each person responds differently to sensory input, so you need to find things that are soothing to you.

 

Emotional intelligence (EQ) skill 2: Connect to your emotions

The second key skill of emotional intelligence is having a moment-to-moment awareness of your emotions and how they influence your thoughts and actions. Emotional awareness is the key to understanding yourself and others.

Many people are disconnected from their emotions–especially strong core emotions such as anger, sadness, fear, and joy. But although we can distort, deny, or numb our feelings, we can’t eliminate them. They’re still there, whether we’re aware of them or not. Unfortunately, without emotional awareness, we are unable to fully understand our own motivations and needs, or to communicate effectively with others.

What kind of a relationship do you have with your emotions?

  • Do you experience feelings that flow, encountering one emotion after another as your experiences change from moment to moment?
  • Are your emotions accompanied by physical sensations that you experience in places like your stomach or chest?
  • Do you experience discrete feelings and emotions, such as anger, sadness, fear, joy, each of which is evident in subtle facial expressions?
  • Can you experience intense feelings that are strong enough to capture both your attention and that of others?
  • Do you pay attention to your emotions? Do they factor into your decision making?
If any of these experiences are unfamiliar, your emotions may be turned down or turned off. In order to be emotionally healthy and emotionally intelligent, you must reconnect to your core emotions, accept them, and become comfortable with them.

Emotional intelligence skill (EQ) 3: Nonverbal communication

Being a good communicator requires more than just verbal skills. Oftentimes, what we say is less important than how we say it or the other nonverbal signals we send out. In order to hold the attention of others and build connection and trust, we need to be aware of and in control of our nonverbal cues. We also need to be able to accurately read and respond to the nonverbal cues that other people send us. 
 
Nonverbal communication is the third skill of emotional intelligence. This wordless form of communication is emotionally driven. It asks the questions: “Are you listening?” and “Do you understand and care?” Answers to these questions are expressed in the way we listen, look, move, and react. Our nonverbal messages will produce a sense of interest, trust, excitement, and desire for connection–or they will generate fear, confusion, distrust, and disinterest.

Part of improving nonverbal communication involves paying attention to:

  • Posture and gesture
  • Touch
  • Timing and pace


Emotional intelligence (EQ) skill 4: Use humor and play to deal with challenges

Use humor to deal with challenges 

Humor, laughter, and play are natural antidotes to life’s difficulties. They lighten our burdens and help us keep things in perspective. A good hearty laugh reduces stress, elevates mood, and brings our nervous system back into balance.

The ability to deal with challenges using humor and play is the fourth skill of emotional intelligence. Playful communication broadens our emotional intelligence and helps us:
  • Take hardships in stride. By allowing us to view our frustrations and disappointments from new perspectives, laughter and play enable us to survive annoyances, hard times, and setbacks.
  • Smooth over differences. Using gentle humor often helps us say things that might be otherwise difficult to express without creating a flap.
  • Simultaneously relax and energize ourselves. Playful communication relieves fatigue and relaxes our bodies, which allows us to recharge and accomplish more.
  • Become more creative. When we loosen up, we free ourselves of rigid ways of thinking and being, allowing us to get creative and see things in new ways.

Emotional intelligence (EQ) skill 5: Resolve conflict positively

Conflict and disagreements are inevitable in relationships. Two people can’t possibly have the same needs, opinions, and expectations at all times. However, that needn’t be a bad thing! Resolving conflict in healthy, constructive ways can strengthen trust between people. When conflict isn’t perceived as threatening or punishing, it fosters freedom, creativity, and safety in relationships.

The ability to manage conflicts in a positive, trust-building way is the fifth key skill of emotional intelligence. 

Successfully resolving differences is supported by the previous four skills of emotional intelligence. Once you know how to manage stress, stay emotionally present and aware, communicate nonverbally, and use humor and play, you’ll be better equipped to handle emotionally-charged situations and catch and defuse many issues before they escalate.

Tips for resolving conflict in a trust-building way:

  • Stay focused in the present. When we are not holding on to old hurts and resentments, we can recognize the reality of a current situation and view it as a new opportunity for resolving old feelings about conflicts.
  • Choose your arguments. Arguments take time and energy, especially if you want to resolve them in a positive way. Consider what is worth arguing about and what is not.
  • Forgive. If you continue to be hurt or mistreated, protect yourself. But someone else’s hurtful behavior is in the past, remember that conflict resolution involves giving up the urge to punish.
  • End conflicts that can't be resolved. It takes two people to keep an argument going. You can choose to disengage from a conflict, even if you still disagree.

Monday, August 15, 2011

Childhood Stress

As providers and caretakers, adults tend to view the world of children as happy and carefree. After all, kids don't have jobs to keep or bills to pay, so what could they possibly have to worry about?
Plenty! Even very young children have worries and feel stress to some degree. Stress is a function of the demands placed on us and our ability to meet them.

 

Sources of Stress

Pressures often come from outside sources (such as family, friends, or school), but they can also come from within. The pressure we place on ourselves can be most significant because there is often a discrepancy between what we think we ought to be doing and what we are actually doing in our lives.

Stress can affect anyone who feels overwhelmed — even kids. In preschoolers, separation from parents can cause anxiety. As kids get older, academic and social pressures (especially the quest to fit in) create stress.

Many kids are too busy to have time to play creatively or relax after school. Kids who complain about the number of activities they're involved in or refuse to go to them may be signaling that they're overscheduled.

Talk with your kids about how they feel about extracurricular activities. If they complain, discuss the pros and cons of quitting one activity. If quitting isn't an option, explore ways to help manage your child's time and responsibilities so that they don't create so much anxiety.

Kids' stress may be intensified by more than just what's happening in their own lives. Do your kids hear you talking about troubles at work, worrying about a relative's illness, or fighting with your spouse about financial matters? Parents should watch how they discuss such issues when their kids are near because children will pick up on their parents' anxieties and start to worry themselves.

World news can cause stress. Kids who see disturbing images on TV or hear talk of natural disasters, war, and terrorism may worry about their own safety and that of the people they love. Talk to your kids about what they see and hear, and monitor what they watch on TV so that you can help them understand what's going on.

Also, be aware of complicating factors, such as an illness, death of a loved one, or a divorce. When these are added to the everyday pressures kids face, the stress is magnified. Even the most amicable divorce can be a difficult experience for kids because their basic security system — their family — is undergoing a tough change. Separated or divorced parents should never put kids in a position of having to choose sides or expose them to negative comments about the other spouse.

Signs and Symptoms

While it's not always easy to recognize when kids are stressed out, short-term behavioral changes — such as mood swings, acting out, changes in sleep patterns, or bedwetting — can be indications. Some kids experience physical effects, including stomachaches and headaches. Others have trouble concentrating or completing schoolwork. Still others become withdrawn or spend a lot of time alone.

Younger children may show signs of reacting to stress by picking up new habits like thumb sucking, hair twirling, or nose picking; older kids may begin to lie, bully, or defy authority. A child who is stressed may also have nightmares, difficulty leaving you, overreactions to minor problems, and drastic changes in academic performance.

 

Reducing Stress

How can you help kids cope with stress? Proper rest and good nutrition can boost coping skills, as can good parenting. Make time for your kids each day. Whether they need to talk or just be in the same room with you, make yourself available.

Even as kids get older, quality time is important. It's really hard for some people to come home after work, get down on the floor, and play with their kids or just talk to them about their day — especially if they've had a stressful day themselves. But expressing interest in your kids' days shows that they're important to you.

Help your child cope with stress by talking about what may be causing it. Together, you can come up with a few solutions like cutting back on after-school activities, spending more time talking with parents or teachers, developing an exercise regimen, or keeping a journal.

You can also help by anticipating potentially stressful situations and preparing kids for them. For example, let a child know ahead of time (but not too far ahead of time) that a doctor's appointment is coming up and talk about what will happen there. Keep in mind, though, that younger kids probably won't need too much advance preparation. Too much information can cause more stress - reassurance is the key.

Remember that some level of stress is normal; let kids know that it's OK to feel angry, scared, lonely, or anxious and that other people share those feelings.

Helping Your Child Cope

When kids can't or won't discuss these issues, try talking about your own concerns. This shows that you're willing to tackle tough topics and are available to talk with when they're ready. If a child shows symptoms that concern you and is unwilling to talk, consult a counselor or other mental health specialist.

Books can help young kids identify with characters in stressful situations and learn how they cope. Check out Alexander and the Terrible, Horrible, No Good, Very Bad Day by Judith Viorst; Tear Soup by Pat Schweibert, Chuck DeKlyen, and Taylor Bills; and Dinosaurs Divorce by Marc Brown and Laurene Krasny Brown.

Most parents have the skills to deal with their child's stress. The time to seek professional attention is when any change in behavior persists, when stress is causing serious anxiety, or when the behavior is causing significant problems in functioning at school or at home.

If you need help finding resources for your child, consult your doctor or the counselors and teachers at school.





Sunday, August 14, 2011

Stress

Feeling like there are too many pressures and demands on you? Losing sleep worrying about tests and schoolwork? Eating on the run because your schedule is just too busy? You're not alone. Everyone experiences stress at times — adults, teens, and even kids. But there are ways to minimize stress and manage the stress that's unavoidable.

 

What Is Stress?

Stress is a feeling that's created when we react to particular events. It's the body's way of rising to a challenge and preparing to meet a tough situation with focus, strength, stamina, and heightened alertness.

The events that provoke stress are called stressors, and they cover a whole range of situations — everything from outright physical danger to making a class presentation or taking a semester's worth of your toughest subject.

The human body responds to stressors by activating the nervous system and specific hormones. The hypothalamus signals the adrenal glands to produce more of the hormones adrenaline and cortisol and release them into the bloodstream. These hormones speed up heart rate, breathing rate, blood pressure, and metabolism. Blood vessels open wider to let more blood flow to large muscle groups, putting our muscles on alert. Pupils dilate to improve vision. The liver releases some of its stored glucose to increase the body's energy. And sweat is produced to cool the body. All of these physical changes prepare a person to react quickly and effectively to handle the pressure of the moment.

This natural reaction is known as the stress response. Working properly, the body's stress response enhances a person's ability to perform well under pressure. But the stress response can also cause problems when it overreacts or fails to turn off and reset itself properly.

 

Good Stress and Bad Stress

The stress response (also called the fight or flight response) is critical during emergency situations, such as when a driver has to slam on the brakes to avoid an accident. It can also be activated in a milder form at a time when the pressure's on but there's no actual danger — like stepping up to take the foul shot that could win the game, getting ready to go to a big dance, or sitting down for a final exam. A little of this stress can help keep you on your toes, ready to rise to a challenge. And the nervous system quickly returns to its normal state, standing by to respond again when needed.

What Causes Stress Overload?

 

Although just enough stress can be a good thing, stress overload is a different story — too much stress isn't good for anyone. For example, feeling a little stress about a test that's coming up can motivate you to study hard. But stressing out too much over the test can make it hard to concentrate on the material you need to learn.

Pressures that are too intense or last too long, or troubles that are shouldered alone, can cause people to feel stress overload. Here are some of the things that can overwhelm the body's ability to cope if they continue for a long time:
  • being bullied or exposed to violence or injury
  • relationship stress, family conflicts, or the heavy emotions that can accompany a broken heart or the death of a loved one
  • ongoing problems with schoolwork related to a learning disability or other problems, such as ADHD (usually once the problem is recognized and the person is given the right learning support the stress disappears)
  • crammed schedules, not having enough time to rest and relax, and always being on the go
Some stressful situations can be extreme and may require special attention and care. Posttraumatic stress disorder is a very strong stress reaction that can develop in people who have lived through an extremely traumatic event, such as a serious car accident, a natural disaster like an earthquake, or an assault like rape.

Some people have anxiety problems that can cause them to overreact to stress, making even small difficulties seem like crises. If a person frequently feels tense, upset, worried, or stressed, it may be a sign of anxiety. Anxiety problems usually need attention, and many people turn to professional counselors for help in overcoming them.

 

Signs of Stress Overload

People who are experiencing stress overload may notice some of the following signs:
  • anxiety or panic attacks
  • a feeling of being constantly pressured, hassled, and hurried
  • irritability and moodiness
  • physical symptoms, such as stomach problems, headaches, or even chest pain
  • allergic reactions, such as eczema or asthma
  • problems sleeping
  • drinking too much, smoking, overeating, or doing drugs
  • sadness or depression
Everyone experiences stress a little differently. Some people become angry and act out their stress or take it out on others. Some people internalize it and develop eating disorders or substance abuse problems. And some people who have a chronic illness may find that the symptoms of their illness flare up under an overload of stress.

Keep Stress Under Control

What can you do to deal with stress overload or, better yet, to avoid it in the first place? The most helpful method of dealing with stress is learning how to manage the stress that comes along with any new challenge, good or bad.

Stress-management skills work best when they're used regularly, not just when the pressure's on. Knowing how to "de-stress" and doing it when things are relatively calm can help you get through challenging circumstances that may arise.


Here are some things that can help keep stress under control:
  • Take a stand against overscheduling. If you're feeling stretched, consider cutting out an activity or two, opting for just the ones that are most important to you.
  • Be realistic. Don't try to be perfect — no one is. And expecting others to be perfect can add to your stress level, too (not to mention put a lot of pressure on them!). If you need help on something, like schoolwork, ask for it.
  • Get a good night's sleep. Getting enough sleep helps keep your body and mind in top shape, making you better equipped to deal with any negative stressors. Because the biological "sleep clock" shifts during adolescence, many teens prefer staying up a little later at night and sleeping a little later in the morning. But if you stay up late and still need to get up early for school, you may not get all the hours of sleep you need.
  • Learn to relax. The body's natural antidote to stress is called the relaxation response. It's your body's opposite of stress, and it creates a sense of well-being and calm. The chemical benefits of the relaxation response can be activated simply by relaxing. You can help trigger the relaxation response by learning simple breathing exercises and then using them when you're caught up in stressful situations. (Click on the button to try one.) And ensure you stay relaxed by building time into your schedule for activities that are calming and pleasurable: reading a good book or making time for a hobby, spending time with your pet, or just taking a relaxing bath.
  • Treat your body well. Experts agree that getting regular exercise helps people manage stress. (Excessive or compulsive exercise can contribute to stress, though, so as in all things, use moderation.) And eat well to help your body get the right fuel to function at its best. It's easy when you're stressed out to eat on the run or eat junk food or fast food. But under stressful conditions, the body needs its vitamins and minerals more than ever. Some people may turn to substance abuse as a way to ease tension. Although alcohol or drugs may seem to lift the stress temporarily, relying on them to cope with stress actually promotes more stress because it wears down the body's ability to bounce back.
  • Watch what you're thinking. Your outlook, attitude, and thoughts influence the way you see things. Is your cup half full or half empty? A healthy dose of optimism can help you make the best of stressful circumstances. Even if you're out of practice, or tend to be a bit of a pessimist, everyone can learn to think more optimistically and reap the benefits.
  • Solve the little problems. Learning to solve everyday problems can give you a sense of control. But avoiding them can leave you feeling like you have little control and that just adds to stress. Develop skills to calmly look at a problem, figure out options, and take some action toward a solution. Feeling capable of solving little problems builds the inner confidence to move on to life's bigger ones — and it and can serve you well in times of stress.

Build Your Resilience

Ever notice that certain people seem to adapt quickly to stressful circumstances and take things in stride? They're cool under pressure and able to handle problems as they come up. Researchers have identified the qualities that make some people seem naturally resilient even when faced with high levels of stress.

If you want to build your resilience, work on developing these attitudes and behaviors:
  • Think of change as a challenging and normal part of life.
  • See setbacks and problems as temporary and solvable.
  • Believe that you will succeed if you keep working toward your goals.
  • Take action to solve problems that crop up.
  • Build strong relationships and keep commitments to family and friends.
  • Have a support system and ask for help.
  • Participate regularly in activities for relaxation and fun.
Learn to think of challenges as opportunities and stressors as temporary problems, not disasters. Practice solving problems and asking others for help and guidance rather than complaining and letting stress build. Make goals and keep track of your progress. Make time for relaxation. Be optimistic. Believe in yourself. Be sure to breathe. And let a little stress motivate you into positive action to reach your goals.

Reviewed by: D'Arcy Lyness, PhD

Tuesday, August 2, 2011

Dealing with Bullying and Cyber-bullying

TIPS FOR KIDS, TEENS, PARENTS, AND TEACHERS



Bullying affects many of us, kids and adults alike, and can leave anyone feeling hurt, angry, frightened, and even depressed or overwhelmed. Those who bully often experience their own psychological problems as well. Technology has made the problem of bullying even more widespread. Cyber-bullying can occur via email, texts, cell phones, and social media websites 24 hours a day, seven days a week, with potentially thousands of people involved.

Because bullying is so common, many people think it’s normal and should be tolerated. But it doesn’t have to be. By learning about why some kids bully and why others are bullied, you can help yourself or a loved one deal with bullying, and develop the resilience and self-confidence to succeed in life.

Why you’re being bullied or cyber-bullied

Why Kids Bully
Research shows that about 25 percent of kids experience bullying and even more of us are impacted by cyber-bullying, so you’re not alone. While there are many reasons why bullies may be targeting you, the main reasons are usually your physical appearance or social standing within your peer group.

Bullies tend to pick on people who are “different” or don’t fit in with the mainstream. It may be because of how you dress, act, or because of your race, religion, or sexual orientation. It may simply be that you’re new to the school or neighborhood and haven’t made friends yet.

Tips for dealing with bullying and cyber-bullying

There is no single solution to bullying and cyber-bullying. It may take some experimenting with a variety of different responses to find the strategy that works best for your situation. To defeat a bully, you need to retain your self-control and preserve your sense of self.

Tip #1: Respond as bullying is happening

  • Walk away. Bullies want to know they have control over your emotions so don’t react with anger or retaliate with physical force. If you walk away, ignore them, or calmly and assertively tell them you’re not interested in what they have to say, you’re demonstrating that they don’t have control over you.
  • Protect yourself. If you can’t walk away and are being physically hurt, protect yourself so you can get away. Your safety is the first priority.
  • Report the bullying to a trusted adult. If you don’t report threats and assaults, a bully will often become more and more aggressive. In many cases adults can find ways to help with the problem without letting the bully know it was you who reported them.
  • Repeat as necessary. Like the bully, you may have to be relentless. Report each and every bullying incident until it stops. There is no reason for you to ever put up with bullying.

Tip #2: Handle a cyber-bully

  • Do not respond to cyber-bullying messages. The bully wants to feel in control of your emotions, so the best response is no response.
  • Document cyber-bullying. Save and print out emails, text messages, or screenshots.
  • Block the cyber-bully on your phone, IM list, websites, or social media pages. Report inappropriate messages to an Internet service provider or website moderator; report threats to the police.

Tip #3: Reframe the problem of bullying or cyber-bullying

By changing your attitude towards bullying you can help regain a sense of control.
  • Try to view bullying from a different perspective. The bully is an unhappy, frustrated person who wants to have control over your feelings so that you feel as badly as they do. Don’t give them the satisfaction.
  • Look at the big picture. Bullying can be extremely painful, but try asking yourself how important it will seem to you in the long run. Will it matter in a year? Is it worth getting so upset over? If the answer is no, focus your time and energy elsewhere.
  • Focus on the positive. Reflect on all the things you appreciate in your life, including your own positive qualities and gifts. Make a list and refer to it whenever you feel down.
  • Find the humor. If you’re relaxed enough to recognize the absurdity of a bullying situation, and to comment on it with humor, you’ll likely no longer be an interesting target for a bully.
  • Don’t try to control the uncontrollable. Many things in life are beyond our control—including the behavior of other people. Rather than stressing, focus on the things you can control such as the way you choose to react to bullies.

Tip #4: Avoid isolation

Having trusted people you can turn to for encouragement and support will boost your resilience when being bullied. Reach out to connect with family and real friends (those who don’t participate in bullying) or explore ways of making new friends. There are plenty of people who will love and appreciate you for who you are.
  • Find others who share your same values and interests. You may be able to make friends at a youth group, book club, or religious organization. Learn a new sport, join a team, or take up a new hobby such as chess, art, or music.
  • Share your feelings. Talk to a parent, counselor, coach, religious leader, or trusted friend. Expressing what you’re going through can make a huge difference to the way you feel, even if it doesn’t change the situation.
  • Boost your confidence. Exercise is a great way to help you feel good about yourself, as well as reduce stress. Punch a mattress or take a kick boxing class to work off your anger.
  • Don’t beat yourself up. Don’t make a bullying incident worse by dwelling on it or replaying it over and over in your head. Instead, focus on positive experiences you’ve had.

Tips to help parents and teachers stop bullying and cyber-bullying

Teachers and parents of both the bullied and the bullies can play a crucial role in preventing, identifying, and stopping bullying. Creating safe, stress-free environments at home and at school can help prevent the tension and anxiety that can lead to bullying.

Tip #1: Understand the truth about bullying and cyber-bullying

 Despite how widespread the problem has become, many parents and teachers still have some misconceptions about bullying and cyberbullying.
Myths about Bullying and Cyber-bullying
Myth Reality
It’s only bullying if the child is physically hurt. Words can’t hurt. Children have killed each other and committed suicide after being involved in verbal, relationship, or cyber-bullying. Words do hurt and they can have a devastating effect on the emotional wellbeing of a child or teen.
My child would never be a bully. All kids make mistakes; it’s part of growing up. Parents who deny the possibility that their child is capable of being hurtful make it harder for bullies to get the help they need.
Bullies are simply bad people and should be expelled from school. There are a lot of reasons why children bully. Some are bullied themselves, at home or elsewhere, others bully only when they feel stressed or overwhelmed.
Kids can be either bullies or victims, not both. Kids can often change roles, going from victim to bully and back again. For example, a bully in fifth grade may be a victim when he moves to middle school, or a victim in the playground can take revenge and become the bully online.

Tip #2: Spot the warning signs that a child or teen is being bullied

If a child is being bullied it may not be obvious to a parent or teacher. Most bullying occurs away from adults, when kids are alone in hallways or on the way home from school, for example. Bullies tend to be adept at hiding their behavior from adults and bullying victims will often cover up evidence because of a sense of shame at being victimized. Kids are also reluctant to tell their parents about being cyberbullied out of fear they’ll lose their computer or cell phone privileges.
Warning Signs of Bullying

Tip #3: Take steps to stop bullying and cyber-bullying

  • Talk to kids about bullying and cyber-bullying. Just talking about the problem can be a huge stress reliever for someone who’s being bullied. Be supportive and listen to a child’s feelings without judgment, criticism, or blame.
  • Monitor technology use in younger children. Set up filters on your child’s computer and keep it in a busy area of your house so you can easily monitor its use. Learn the common acronyms kids use online and in text messages. Document threats and report them to the police.
  • Find help for a child who’s afraid. Make sure other teachers, coaches, and counselors know the child is being bullied. No child should have to handle bullying alone.
  • Help the child avoid isolation. Kids with friends are better equipped to handle bullying. Find ways to increase their social circle, via youth or religious groups or clubs, for example.

Tips to Prevent Cyber-bullying

To stay safe with technology, teach your kids to:
  • Refuse to pass along cyber-bullying messages.
  • Tell their friends to stop cyber-bullying.
  • Block communication with cyberbullies; delete messages without reading them
  • Never post or share their personal information online (including full name, address, telephone number, school name, parents’ names, credit card number, or Social Security number) or their friends’ personal information.
  • Never share their Internet passwords with anyone, except you.
  • Talk to you about their life online.
  • Not put anything online that they wouldn't want their classmates to see, even in email.
  • Not send messages when they’re angry.
  • Always be as polite online as they are in person.