Friday, September 14, 2012

Aging Baby Boomers Face Losing Care as Filipinos Go Home

By Kanoko Matsuyama - Sep 13, 2012 7:01 PM GMT+0400
Stephanie Chan spent four years at Manila Doctors College qualifying to work as a nurse overseas. She never left the country. Instead, she switched careers and now earns almost as much monitoring people’s finances.
Chan is one of thousands of Filipinos each year who study to become health workers to boost their chance of a higher income overseas. She’s also now part of a growing trend of workers who are opting not to go. Chan now works at a call center in Manila, where she reminds Macquarie Bank Ltd. credit-card holders to make payments.
Angelica de Guzman Tabora, a nurse from the Philippines, right, speaks to a charge nurse at the nurses' station of Kameda General Hospital, part of Kameda Medical Center, in Kamogawa City, Chiba Prefecture, Japan. Now, the supply of health workers faces a squeeze as faster economic growth in source countries brings more opportunities at home, and as aging populations in wealthier nations such as Japan, Germany and Italy, boost demand for nurses and caregivers. Photographer: Kiyoshi Ota/Bloomberg
Angelica de Guzman Tabora, a nurse from the Philippines, uses a computer to fill out the patients' electronic health records at the nurses' station of Kameda General Hospital, part of Kameda Medical Center, in Kamogawa City, Chiba Prefecture, Japan. Photographer: Kiyoshi Ota/Bloomberg
Angelica de Guzman Tabora, a nurse from the Philippines, right, uses a computer to fill out the patients' electronic health records at the nurses' station of Kameda General Hospital, part of Kameda Medical Center, in Kamogawa City, Chiba Prefecture, Japan. Photographer: Kiyoshi Ota/Bloomberg
“I’m thankful this career opportunity opened up for me,” said Chan, 23, who works the night shift at a business-process outsourcing company and lives at home with her parents. “If I can maintain a relatively high standard of living as a customer- service representative, why go overseas to work as a nurse?”
Developed countries that rely on Philippine nurses and Indian doctors to hold down costs in the $6.5 trillion global health-care industry face greater competition for talent just as baby boomers in the U.S., Europe and Japan reach the prime age for medical care. Economic growth in emerging economies, despite some signs of recent slowing, is stoking investment in hospitals and creating job opportunities in other industries that mean a growing number of health workers choose to stay at home.

Worker Imbalance

The growth and investments should help reduce an imbalance that has caused a severe shortage of health-care workers in developing nations. Japan had 2.2 doctors and 9.5 nurses per 1,000 people in 2009, while the U.S. had 2.4 doctors and 10.8 nurses, according to the OECD. In Indonesia, the proportion was 0.2 doctors and 1.4 nurses, while in India it was 0.7 and 0.9.
Philippine President Benigno Aquino, for instance, plans to build and rehabilitate more than 2,700 hospitals, clinics and community health centers next year as part of $9.7 billion investment in infrastructure. The nation’s $225 billion economy expanded 6.1 percent in the first half, and the peso is the best performer against the dollar among Asia’s 11 most-traded currencies this year, advancing about 5.5 percent.
“If you are taking more, somebody is losing, unless you put in place a policy that increases the overall supply,” said Kamalini Lokuge, a researcher at the Australian National University in Canberra, who has advised the World Health Organization on improving health care in developing countries. “There’s a shortage everywhere because of that.”
The world is short more than 3 million health workers, including at least 1 million community nurses and doctors, Westport, Connecticut-based Save the Children said in May.

Philippines, India

In New Zealand, 34 percent of doctors and 21 percent of nurses are from abroad, the highest among developed countries, while in the U.S. 27 percent of doctors and 5 percent of nurses are foreign, the WHO said in its 2006 World Health Report. More than half of the health workers in the Persian Gulf states are foreign-trained, according to the Geneva-based agency.
Philippine and Indian nationals lead the supply, each making up 15 percent of all immigrant nurses and doctors respectively in the 34-member Organization for Co-operation and Development. About 3 percent, or 89,000, of the 2.9 million registered nurses in the U.S. are Asian, Native Hawaiian or Pacific Islander, according to MinorityNurse.com, Westford, Massachusetts-based resource portal.
The health-worker deficit has reached a crisis level in 57 countries, according to the Global Health Workforce Alliance, a partnership created in 2006 by the WHO. Thirty-six of those countries are in sub-Saharan Africa, which has a quarter of the global burden of disease and only 3 percent of the world’s health workers, it said.

$78,000 a Year

For countries that can afford to pay, the cost of health- care workers is likely to rise. That means migrant workers stand to more than double their pay from landing a job in an advanced economy. Full-time registered nurses in the U.S. make about $57,000 a year, according to MinorityNurse, while in Australia they earn as much as A$75,000 ($78,000). In the Philippines, an entry-level nurse at a public hospital earns about 8,000 to 13,500 pesos ($195 to $325) a month, according to the Bureau of Local Employment website.
Indonesian Wahyudin lifted his pay 2,900 percent by moving to Japan from a clinic in East Java.
To get the job as a caregiver in one of the world’s fastest aging nations, the 30-year-old nurse, who uses one name, had to study Japanese language and script day and night for three years to pass the country’s challenging examination.

Coffee Plantation

Wahyudin sends most of his salary home to his parents, who sold rice paddies to pay for his education. With the money, they have bought a coffee plantation and built a two-story house in the mountain village in Lampung, Sumatra. Wahyudin’s earnings pay for his younger sister’s schooling.
“I cried when I first got my salary,” said Wahyudin, who earns 185,000 yen ($2,390) a month -- the equivalent of more than two and a half years’ pay as a nurse back home. He is one of 80 Indonesian and Filipino nurses at Kenshokai Group, which operates 114 nursing homes and daycares in Tokushima, southwest of Tokyo.
The shortage of caregivers in Japanese hospitals and nursing homes is worsening as the population ages. About one in three Japanese will be over 65 by 2025, from one in 4.4 in 2009, according to government data.
“We need to do whatever it takes to find workers,” said heart surgeon Takaaki Kameda, chairman of Kameda Medical Center in Chiba, east of Tokyo. “Demand for medical care will be much higher when baby boomers in urban areas get older. We definitely need to fill the shortages with immigrants.”

Teaching Japanese

The hospital opened a university for nurses in Japan and is considering setting up Japanese classes at colleges in China to help people there pass the test to work in Japan.
More than 40 percent of the population will be at least 60 years old in Japan and South Korea by 2050 and almost 35 percent of the population in Europe is projected to be 60 or older by 2050, from 22 percent in 2009, according to the United Nations.
The prospect of more, better-paid jobs back home appeals to migrant worker Angel Claudio, who went to Singapore in January to work as a staff nurse at Khoo Teck Puat public hospital.
“If the economy gets better and the salary gets better, I think fewer Filipinos will work abroad,” said Claudio, 25, during her break in the hospital cafeteria. “Who wants to be far away from their family?”
The biggest losers in the talent battle may be the poorest and most disease-prone countries. A billion people worldwide lack reliable access to basic health services, the Global Health Workforce Alliance said.

Global Code

Three quarters of doctors trained in Mozambique are working aboard, mostly in Portugal, South Africa, the U.S. and the U.K., the Alliance said. HIV treatments that require administration by physicians are being carried out by environment officers with six weeks’ medical training in Zambia, said Lukuge at the Australian National University.
To address the challenge, the WHO adopted a Global Code of Practice in May 2010 -- the first such use of the organization’s constitutional authority in 30 years -- to provide a framework to regulate aggressive recruitment. It recommends countries aim for self-sufficiency of workers and developed nations provide poorer economies with technical and financial assistance.
Meantime, nurses like Chan, who said she earns about 25,000 pesos a month at her call center, increasingly find opportunities elsewhere, often in related industries.
Vackie Jonn Licudan, who qualified to work as a nurse in the U.S., said he had wanted to move to America since he was a boy. While he was waiting for an immigration pass to work inVermont, he took a job at an outsourcing company in Manila. Now he earns more than 80,000 pesos a month running a team of other nurses who review medical insurance claims.
“I belong to an industry that is growing and given the career path and opportunities I have and will have, I no longer want to move,” said Licudan, 31, who bought a 3.9 million-peso apartment, goes clubbing twice a week and eats out almost every day. “I can build my future here.”
To contact the reporters responsible for this story: Kanoko Matsuyama in Tokyo at kmatsuyama2@bloomberg.net;
To contact the editor responsible for this story: Jason Gale at j.gale@bloomberg.net

Thursday, September 13, 2012

Apple’s Latest IPhone Poised to Become Best-Selling Gadget: Tech

By Adam Satariano - Sep 13, 2012 12:49 PM GMT+0400
Apple Inc. (AAPL) unveiled a taller, lighter and speedier iPhone that’s poised to become the fastest selling technology gadget in history -- even as competition accelerates in the $219.1 billion smartphone market.
“This is going to be the best-selling consumer electronics device of all time, bar none,” said Carl Howe, an analyst at Boston-based Yankee Group, who predicted that Apple will sell more than 10 million by month’s end, surpassing the record set last year by the predecessor device, the iPhone 4S.
Tim Cook, chief executive officer of Apple Inc., speaks during an event to tout the new iPhone 5, in San Francisco, California on Sept. 12, 2012. Photographer: David Paul Morris/Bloomberg
Chief Executive Officer Tim Cook took the stage in San Francisco yesterday to tout iPhone 5, which runs on faster wireless networks, boasts a bigger screen and has a chip that handles tasks more quickly than past versions. While the event had few surprises, Apple is betting that the device is loaded with enough features to set it apart in a market swiftly crowding with phones by Nokia Oyj (NOK1V), Microsoft Corp. (MSFT)and Samsung Electronics Co.
“Apple has never been stronger,” Cook said during the presentation.
Apple may sell as many as 58 million units of the iPhone 5 by the end of the year, according the average estimate of analysts surveyed by Bloomberg. That could generate as much as $36.2 billion in sales for Apple, according to data compiled by Bloomberg.
Apple also upgraded the software that runs on the iPhone to include new mapping and turn-by-turn navigation features, as well as tools that make it easier to share photos and other content with Facebook Inc. (FB), the largest social-networking service.

Going Global

Sold with a wireless contract, the iPhone 5 will cost $199, $299 or $399, depending on how much memory it contains. The device will be available for orders on Sept. 14 and lands on store shelves Sept. 21 in the U.S., Australia, Canada, France, Germany, Hong Kong, Japan, Singapore and the U.K. It goes on sale in another 22 countries on Sept. 28.
Apple gained 1.4 percent to $669.79 yesterday in New York, extending the year-to-date surge to 65 percent. In German trading today, the stock climbed 1.5 percent to the equivalent of $670.39 as of 10:48 a.m. in Frankfurt.
The iPhone, introduced in 2007, has helped make Apple the world’s most valuable company. Once a niche computer maker, Apple now generates higher profit than technology competitorsHewlett-Packard Co. (HPQ), Microsoft and Google Inc. (GOOG)
Having popularized handheld touch-screen devices that offer swift Web downloads and a range of games, entertainment and productivity tools, Apple is now battling with manufacturers led by Samsung for dominance of a market that leaped 62 percent last year.

Screens, LTE

The event marked Apple’s first iPhone introduction since co-founder Steve Jobs passed away in October a day after the iPhone 4S was unveiled. Cook, who succeeded Jobs as CEO, made brief introductory remarks at the start of the event before turning it over to other executives to show off the new iPhone, as well as changes to the iTunes music store and line of iPods.
As much the iPhone 5 represents innovation, it also demonstrates Apple’s penchant for following competitors on some features, including screen size and compatibility with faster wireless networks.
With Samsung, Google’s Motorola Mobility and HTC Corp. (2498) introducing devices with bigger screens, the iPhone 5 is the first time Apple has changed the size of the device’s screen. The 4-inch screen compares with 3.5 inches in earlier iterations.
“We’ve worked on that for a few years to come to what we think is the optimal size to give you more screen, but something that is super comfortable, easy to use and is thin and light and fits in your pocket,” said Phil Schiller, Apple senior vice president for marketing. “We think this is the ideal size.”

‘Radical Revision’

The new iPhone, Apple’s sixth, works with so-called long- term evolution, or LTE, data networksbeing introduced by companies including AT&T Inc. (T) and Verizon Wireless. LTE is designed to enable quicker Web browsing as well as faster download speeds for video and music than existing networks.
Even though using faster networks can drain a phone’s power supply, Apple said iPhone 5’s battery lasts longer than earlier models.The iPhone 5 also comes 18 percent thinner and 20 percent lighter than the iPhone 4S, Apple said. To make the device more svelte, Apple changed the design of the charging-dock connector. To accommodate the slew of accessories that are available for the older dock design, Apple said it will sell an adapter.
“The iPhone 5 represents the most radical revision yet to the biggest-selling smartphone,” Mike Gikas, an editor at Consumer Reports, said in an initial review of the product. “It has enough improvements and enhancements that even satisfied owners of the last-generation iPhone 4S will want to consider upgrading.”

‘Blowout, Home Run’

Like previous iPhones, the new model will be available in black and white.
Yesterday’s event highlighted how the high level of interest in Apple has made it almost impossible for the company to keep products secret. Pictures of the new iPhone that were posted on websites before the announcement proved accurate.
“There’s more attention than ever on Apple,” Schiller told reporters after the event. “That’s a great thing.”
Because Apple only introduces one new iPhone a year, each unveiling is critical. Apple has sold more than 244 million units since its 2007 debut, and the handset now accounts for about two-thirds of profit.
“They have built a juggernaut,” said Matt Murphy, a partner at Kleiner Perkins Caufield & Byers, a venture capital firm that invests in iPhone application companies. “This is going to be an absolutely blowout, home-run product.”
Apple also enhanced the speech-command service Siri, adding features that let users search for sports scores and make dinner reservations by speaking to the smartphone. A new application called Passbook gives users one application to store their loyalty gift cards, as well as digital tickets to movies, concerts and sporting events.

Google Rivalry

In addition to providing a showcase for new features, yesterday’s event also highlighted Apple’s growing rivalry with Google, the maker of the Android operating system that powers about half the world’s smartphones. Apple introduced its own mapping software with turn-by-turn navigation to replace Google and removed Google’s online video service, YouTube, from the batch of applications pre-installed on the iPhone.
During the event, Apple also announced a new version of its iPod Touch wireless music player. The new model has a 4-inch screen to match the iPhone 5 and comes with a 5-megapixel camera and stronger processor for playing games and other applications.
“When you look at each of these, they are incredible, industry-leading innovations by themselves, but what sets them apart and puts Apple way ahead of the competition is how they work so well together,” said Cook, who was dressed in an untucked black dress shirt, jeans and tennis shoes, before ceding the stage to the Foo Fighters.
One of the three songs performed by the rock band: “My Hero.”
To contact the reporter on this story: Adam Satariano in San Francisco at asatariano1@bloomberg.net
To contact the editor responsible for this story: Tom Giles at tgiles5@bloomberg.net

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Tuesday, September 11, 2012

New IPhone Redesign to Sell 10 Million Units Within Weeks

By Adam Satariano - Sep 11, 2012 6:06 PM GMT+0400
Apple Inc. (AAPL)’s debut of its redesigned iPhone will test anew its high-stakes strategy of once-a-year upgrades for a product that accounts for about 70 percent of the company’s profits.
Apple Inc. ’s debut of its redesigned iPhone will test anew its high-stakes strategy of once-a-year upgrades for a product that accounts for about 70 percent of the company’s profits. Photographer: SeongJoon Cho/Bloomberg
Apple Store customers look at Apple's iPhone 4Gs in San Francisco. Photographer: Justin Sullivan/Getty Images
The new phone, to be introduced tomorrow by Chief Executive Officer Tim Cook, will probably have a new hardware design, including a bigger screen and thinner body, as well as new mapping software and compatibility with speedier next-generation data networks. Analysts predict the iPhone may be among the biggest consumer-electronics releases in history. Still, Apple’s reliance on the device leaves Cook little margin for error.
“The iPhone is the make-or-break product for Apple,” said Sarah Rotman Epps, a mobile-phone industry analyst atForrester Research. (FORR) “Apple has the undeniable lead, but to stay on top they need to keep innovating.”
Apple could sell as many as 10 million iPhones by the end of September alone, according to Gene Munster, an analyst atPiper Jaffray Cos. (PJC) By contrast, it took Samsung Electronics Co. (005930) about 50 days to sell 10 million of its flagship Galaxy S III smartphone.
“Until they do something really unimpressive, which I don’t see happening this time around, Apple has a serious hit on its hands,” said Ramon Llamas, senior research analyst at IDC.

Competing Army

Almost one year removed from the death of Apple co-founder Steve Jobs, the newest iPhone faces a growing army of competitors looking to grab a piece of a smartphone market that Bloomberg Industries estimates was worth $219.1 billion last year. Samsung, Google Inc. (GOOG)’s Motorola Mobility, Nokia Oyj (NOK1V) and HTC Corp. (2498) are among those taking aim at Apple by introducing dozens of new devices each year, instead of just one.
The new iPhone will be Apple’s first change to the handset’s hardware design since 2010, raising anticipation among customers who have been holding off on buying a new smartphone.
The company garnered 43 percent of its $108.2 billion in sales last year from the iPhone. And because wireless carriers such as AT&T Inc. (T) and Verizon Wireless subsidize the roughly $620 Apple gets for each iPhone sale, the device accounts for about 70 percent of its profits, according to Sanford C. Bernstein & Co. IPhone sales last quarter alone reached $16.2 billion, 33 percent higher than Google Inc.’s total sales and almost as much as Microsoft Corp. (MSFT)’s $18.1 billion.
Apple’s new iPhone could contribute as much as a half a percentage point to U.S. economic growth in the fourth quarter, according to analysts at JPMorgan Chase & Co.

Closely Watched

IPhone sales also are what investors watch the most closely. Apple’s shares fell in July after the company reported disappointing sales of the handset. The shares have since recovered ahead of the new iPhone release, gaining 64 percent so far this year.
“A lot is riding on this,” said Chris Jones, an analyst at market-research firm Canalys. “They have to make sure it’s as good as people expect.”
Apple’s once-a-year iPhone introduction also helps build anticipation for each upgrade, with news outlets and websites speculating about what new designs and features will be unveiled. Glyde Corp. and Gazelle Inc., two companies that facilitate the trade-in of older gadgets, said they’ve seen a surge in business in recent weeks as people look to ahead to upgrading to the newest iPhone.

Supply Challenge

One of the biggest challenges for Apple may be manufacturing enough devices to keep up with demand. Shortages from screen manufacturers LG Display Co. (034220) and Japan Display K.K. may limit how many iPhones Apple can ship, according to Barclays Plc. That may hinder Apple’s ability to sell about 50 million iPhones by December, as many analysts have predicted.
Apple’s event starts at 10 a.m. local time at the Yerba Buena Center for the Arts Theater in downtown San Francisco. It will be the company’s first iPhone introduction since Jobs died last October on the day after the iPhone 4S was unveiled.
With the newest iPhone, Apple will attempt to balance giving existing customers a design different enough from previous models to inspire purchases, while also remaining true to the style that has made it a market leader among first-time buyers, said IDC’s Llamas. Adding a bigger screen will be a critical new feature for consumers who want to use their phones for basic tasks that were once completed on laptops and personal computers, he said.

Data Demands

Data demands of new iPhone users could also put a strain on mobile data networks being introduced by wireless carriers including Verizon Wireless and AT&T. Known as long-term evolution, or LTE, the communications technology allows users to watch video, stream music or perform other data-intensive tasks at a faster speed than existing 3G networks.
“Apple is going to sell a lot of LTE phones. If the network doesn’t perform, it could put a cloud over LTE,” said Walter Piecyk, an analyst at BTIG LLC. “The network operators will say the networks are ready, but in wireless, you never really know.”
Apple previewed some new software features for iPhone’s operating system in June, including a partnership with Facebook Inc. (FB) so that members will be able to quickly post photos, comments and other content to the world’s largest social network. Apple also has built its own mapping software that will replace Google’s technology, as well as a new feature for consolidating all of a user’s digital loyalty and gift cards.

App Developers

The software upgrades will give developers new tools for making shopping and navigation applications as well as others for Apple’s App Store, said Matt Murphy, a partner at venture capital firm Kleiner Perkins Caufield & Byers.
“There are a ton of developers that are very excited,” said Murphy, whose firm invests in companies that make iPhone applications.
To get ahead of Apple’s iPhone event, Nokia and Motorola introduced a lineup of new smartphones last week with features such as edge-to-edge screens and a spring-mounted camera for steadier pictures.
Samsung, which uses Google’s Android mobile operating system and offers several different models, has emerged as Apple’s biggest competitor in smartphones. The South Korean manufacturer, which is also one of Apple’s biggest suppliers of components, accounted for 19.1 percent of global smartphone shipments last year, compared with Apple’s 18.8 percent, according to Bloomberg Industries data. Samsung said last week that it has sold 20 million Galaxy S IIIs.

Design Dispute

The two companies also are battling in court, with Apple winning a more than $1 billion verdict last month from a California jury, which said that Samsung copied the iPhone’s design. Samsung said it will appeal.
Apple, Samsung and smaller rivals are racing to win over customers who will be upgrading to smartphones from older phones. By 2013, smartphones will for the first time account for the majority of global mobile-phone shipments, two years earlier than expected, according to IHS.
Apple’s growing popularity in China and elsewhere outside the U.S., as well as its built-in fan base, will help make the new iPhone one of technology’s biggest debuts, said Canalys’s Jones.
-- Editors: Jillian Ward, Reed Stevenson
To contact the reporter on this story: Adam Satariano in San Francisco atasatariano1@bloomberg.net
To contact the editor responsible for this story: Tom Giles at tgiles5@bloomberg.net